policies
please read policies in their entirety before booking
deposits
$30 deposit required for full set appointments only
if a session needs to be cancelled or rescheduled, please contact your artist via text or email no later than 24 hours prior to session time.
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failure to comply will result in forfeiture of deposit (if applicable), and 50% payment of service booked. payment must be made before any new sessions can be booked.
rescheduling & cancellation
fills
*fills may only be booked with your artist in person. if you need to make changes to an existing appointment, text or email for assistance.
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fill requirements
standard and extended fills require a minimum remainder of 50% and 40% of lash extensions respectively to qualify as a fill. anything less will result in a full set service if artist's schedule allows, or a rescheduled full set.
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72 hour guarantee
the artist understands that retention results are not entirely dependent on the client. for this reason, she offers a 72-hour guarantee which allows the client a complementary touch-up if for any reason the lash extensions are shedding excessively (without a natural lash attached) within the first three days. this is a sign that the retention issues are application related.
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foreign fills
foreign fills will not be accepted. if there are extensions on the lash line, a full set must be booked. removal information can be found in the booking form.
